Who is responsible
Aarónya Foundation for People, a not-for-profit company registered under Section 8 of the Companies Act, 2013, is responsible for personal information collected through this website.
What we collect
When you donate
- Your name, email address and mobile number, and the amount you choose. You enter these on our donation form.
- From PhonePe, after you pay: whether the payment succeeded, the PhonePe transaction ID, the amount, the type of payment method (such as UPI or card) and the time of payment.
We never see your card number, UPI PIN, bank login or other payment credentials. You enter those on PhonePe’s page, not ours.
When you write to us or call us
The details you choose to share, such as your name, contact details and message.
When you visit the site
Our hosting provider records technical information, such as your IP address, browser type and the pages you request, to keep the site running and secure. We do not use analytics or advertising trackers, and our pages do not set cookies.
How we use it
- to process your donation and match the payment to you
- to send receipts, answer your questions and handle refund requests
- to keep accounts and meet our legal and tax obligations
- to keep the website working and protect it from misuse
We do not sell or rent your personal information.
Who we share it with
- PhonePe. When you donate, we send your name, email address and mobile number to PhonePe with the payment order, so the payment can be processed and traced to your donation. PhonePe handles this information under its own privacy policy.
- Our service providers. The companies that host this website and run our email process information for us. Some of them may store it outside India.
- Authorities. Tax authorities, auditors, regulators or the police, when the law requires it.
How long we keep it
- This website does not keep its own database of donors. Your donation details are held in PhonePe’s record of the payment and in our donation records.
- We keep donation records for 8 years after the donation, to meet accounting and tax rules.
- Our hosting provider keeps server logs for a limited period.
- We keep emails and messages for as long as we need them to deal with your question.
Keeping it safe
The website is served over a secure (HTTPS) connection, and payments are made on PhonePe’s secure pages. We limit access to donation records to the people who need them for the purposes above. No system is completely secure, so please tell us straight away if you think your information has been misused.
Your rights
Under Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal information we hold about you
- correct or update it
- delete it, unless we have to keep it by law (for example, donation records needed for accounts and tax)
- stop using it where we rely on your consent. This does not affect anything we did before you asked.
To use these rights or make a complaint, write to info@aaronyafoundation.org with “Privacy” in the subject line.
If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Children
Online donations should be made by adults aged 18 or over. We do not knowingly collect personal information from children through this website.
Other websites
Our volunteer sign-up form is hosted on Google Forms, and we link to our Instagram page. When you use those services, their own privacy policies apply. See also our terms and conditions.
Changes to this policy
We may update this policy. The date at the top of this page shows when it last changed.