Main Menu
Donate Now

Refund Policy

At Aaronya Foundation, we greatly appreciate the support and generosity of our donors. Your commitment helps us make a positive impact on the lives of those in need. We strive to ensure that your donation experience is seamless and satisfactory. However, we understand that unforeseen circumstances may arise, leading to the need for a refund. In such cases, we have established the following refund policy:

1. Eligibility for Refund:

Refunds will be considered in the event of an erroneous deduction or if a donor wishes to cancel/revoke their donation. Refund requests must be made within a reasonable timeframe from the date of the transaction.

2. Notification Process:

To initiate a refund, donors must contact our dedicated support team through the contact details provided on our official website. Refund requests should include relevant details, such as the donor’s name, contact information, and transaction details.

3. Processing Time:

Aaronya Foundation is committed to responding to refund requests promptly. We aim to address donor complaints within 7 working days from the date of receiving the complaint. The refund will be process within 7 to 10 working days after addressing the donor complained. The actual refund process may vary based on the type of transaction made by the donor.

4. Types of Transactions:

Credit/Debit Card Transactions:
Refunds for transactions made through credit/debit cards will be processed in accordance with the policies and timelines set by the respective card issuers.
Bank Transfers:
Refunds for donations made via bank transfers will be processed based on the policies and processing times of the involved banks.

5. Donor Communication:

Aaronya Foundation is committed to maintaining transparent and open communication with our donors throughout the refund process. Regular updates will be provided to donors regarding the status and progress of their refund request.

6. Dispute Resolution:

In the event of any disputes or concerns related to refunds, donors are encouraged to reach out to our support team for resolution.

7. Modification of Refund Policy:

Aaronya Foundation reserves the right to modify or update this refund policy as necessary. Any changes will be communicated through our official communication channels. We appreciate your understanding and cooperation in adhering to this refund policy. Your commitment to Aaronya Foundation and the causes we support is invaluable, and we are here to address any concerns you may have regarding your donations. Thank you for being a vital part of our mission to create positive change in the world.
For further assistance, please contact our support team at [email protected]
“Zero Blindness, Healthy Nation”

Quick Links

Contact

699/6 Shastri Nagar Near Rangoli vivah mandap Garh road Meerut 250004 UP
+917599661010
[email protected]
Facebook Instagram